Citytouch

The City Bank Limited

This app is compatible with any device.

City Bank is one of the first private commercial banks in Bangladesh that started its operations in 1983. It is among the very few local banks which don’t follow the traditional, decentralized branch based business or profit models. Instead, our bank manages its businesses and operations vertically from the head office through 5 distinct units namely:

1. Retail Banking

2. Wholesale Banking

3. SMEs

4. Cards &

5. Treasury

Under a real-time online banking platform, these 5 distinct units are usually supported at the back office by a robust service delivery system and a strong IT backbone. City Bank currently has 120 online branches including 1 SME service center and 1 full-fledged Islami Banking branch. Besides these traditional delivery points, the Bank is also very active in the alternate delivery area. It currently has 286 ATMs as well as ATM sharing arrangements with partner banks across the country. Our Bank also facilitates round the clock Call Center services, SMS Alert Services & now there is Citytouch – digital banking services and so on. City Bank has also launched American Express Credit Card business in November 2009 as the sole franchise of Amex in Bangladesh and it is the first bank that have issued a Dual Currency credit card for its clients.

Citytouch – Digital Banking:

City Bank always strives to offer enjoyable experiences for the customers, and in pursuit of that we have launched the Citytouch digital services-a solution to delight our valued customers. Citytouch not only facilitates banking at your fingertips but also eases your lifestyle. Paying bills, topping up cellphones, or even transferring funds is just a click away even when you are abroad. Citytouch is super-fast and easy to use.

Citytouch can be operated through laptops, desktop PCs, tabs, and even from your cellphones.

Features:

• Manage your deposits, loans and card accounts round the clock.

• Transfer funds across all banks in Bangladesh.

• Pay your bills such as tuition fees, mobile phone bills, insurance premium, club payments, and internet bill payments etc. instantly.

• Take part in internet shopping at over hundreds of leading retailers across Bangladesh.

• Enjoy services like cheque book requests; stop cheques; activating or blocking cards; and Card PIN changes etc.

• Buy air tickets from top domestic airlines such as Novo Air, Regent Airways and US Bangla Airlines.

• Pay your bills for any Visa or Amex credit cards issued in Bangladesh.

• Find your nearest City Bank ATMs and branch locations on-the-go.

• Transfer any amount to VISA debit cards for 18 enlisted banks.

• Scheduling your payments for specific purposes and dates.

If you have any queries, please call us at our 24 hour helpline at 16234 (for local calls) & +88-02-8331040 (for overseas calls only) or write us to citytouch.group@thecitybank.com.

Thanks once again for being with us.

The City Bank Limited

Aplikasi ini adalah serasi dengan mana-mana peranti.

City Bank merupakan salah satu daripada bank-bank perdagangan swasta pertama di Bangladesh yang mula beroperasi pada tahun 1983. Ia adalah antara bank-bank tempatan sangat sedikit yang tidak mengikut tradisional, terpencar perniagaan atau keuntungan model cawangan berasaskan. Sebaliknya, bank kami menguruskan perniagaan dan operasinya menegak dari ibu pejabat melalui 5 unit yang berbeza iaitu:

1. Perbankan Runcit

2. Perbankan Borong

3. PKS

4. Cards &

5. Perbendaharaan

Di bawah platform perbankan dalam talian masa nyata, ini 5 unit yang berbeza biasanya disokong di pejabat belakang dengan sistem penyampaian perkhidmatan yang mantap dan tulang belakang IT yang kuat. City Bank kini mempunyai 120 cawangan dalam talian termasuk pusat khidmat 1 PKS dan 1 cawangan lengkap perbankan Islami. Selain dari mata penghantaran tradisional, Bank juga sangat aktif dalam kawasan penghantaran alternatif. Ia kini mempunyai 286 ATM serta pengaturan perkongsian ATM dengan bank-bank rakan kongsi di seluruh negara. Bank kami juga memudahkan pusingan perkhidmatan Pusat Panggilan jam, SMS Alert Services & kini terdapat Citytouch - perkhidmatan perbankan digital dan sebagainya. City Bank juga telah melancarkan perniagaan Express Kad Kredit American pada November 2009 sebagai francais tunggal Amex di Bangladesh dan ia adalah bank pertama yang mengeluarkan kad kredit Mata Wang Dual untuk pelanggan.

Citytouch - Perbankan Digital:

City Bank sentiasa berusaha untuk menawarkan pengalaman menyeronokkan bagi pelanggan, dan dalam mengejar yang kami telah melancarkan Citytouch perkhidmatan-a digital penyelesaian untuk menggembirakan pelanggan-pelanggan. Citytouch bukan sahaja memudahkan perbankan di hujung jari anda, tetapi juga memudahkan gaya hidup anda. Membayar bil, menambah nilai telefon bimbit, atau memindahkan dana adalah hanya satu klik sahaja walaupun anda berada di luar negara. Citytouch adalah super cepat dan mudah untuk digunakan.

Citytouch boleh dikendalikan melalui komputer riba, komputer meja, tab, dan walaupun dari telefon bimbit anda.

Ciri-ciri:

• Menguruskan deposit anda, pinjaman dan akaun kad sepanjang masa.

• Pemindahan dana di semua bank-bank di Bangladesh.

• Bayar bil anda seperti yuran pengajian, bil telefon bimbit, premium insurans, bayaran kelab, dan pembayaran bil internet dan lain-lain serta-merta.

• Mengambil bahagian dalam membeli-belah internet di lebih beratus-ratus peruncit terkemuka di seluruh Bangladesh.

• Nikmati perkhidmatan seperti permintaan buku cek; berhenti cek; mengaktifkan atau menyekat kad; dan perubahan PIN kad dan lain-lain

• Beli tiket penerbangan daripada syarikat penerbangan domestik atasan seperti Novo Air, Regent Airways dan AS Bangla Airlines.

• Bayar bil anda untuk mana-mana kad kredit Visa atau Amex dikeluarkan di Bangladesh.

   • Cari ATM City Bank yang terdekat dan lokasi cawangan on-the-go.

• Pemindahan sebarang jumlah kad debit VISA untuk 18 bank didaftarkan.

• Penjadualan bayaran anda untuk tujuan tertentu dan tarikh.

Jika anda mempunyai sebarang pertanyaan, sila hubungi kami di talian bantuan 24 jam di 16234 (untuk panggilan tempatan) & + 88-02-8331040 (untuk luar negara panggilan sahaja) atau menulis kepada kami untuk citytouch.group@thecitybank.com.

Terima kasih sekali lagi kerana bersama kami.